Back office

Depending on your permissions, you might have access to  Back office.

From  Back office, you can:

• Create reports

• View finished consultant episodes that need coding

• Retrieve information from e-RS Electronic Referral Service. Used by GPs/patients to book initial appointments with specialists at a convenient time. This would replace the current system where a referral is made to the specialist who then sends out a letter with an appointment – if the patient can’t attend that appointment they’ll have to call back and rearrange.

• View and manage prescriptions sent to community pharmacies by EPS Electronic Prescription Service. An NHS service only available in England.This service allows prescribers to send prescriptions to community pharmacies. The pharmacies can dispense medications to patients.

Here are some articles to get you started.

• Read more about the back office

Reports

• Create your first report

• View a list of search criteria you can use

• Learn how to save your searches

• Learn how to filter your results

Clinical coding

• View finished consultant episodes that need coding

• Learn how to assign finished consultant episodes to yourself

• When you have finished coding, mark it as complete

e-Referral Service - e-RS

• Learn how to retrieve information from e-RS

• View and resolve problems related to e-RS

• View reference data from e-RS

Electronic Prescription Service - EPS

• View prescriptions sent to community pharmacies